FAQ’s

Cancellation Policy

A 50% deposit is required upon making a booking. At least 24 hours notice is required to re-schedule or cancel an appointment. Failure to do so will result in a forfeit of the deposit, sorry no refunds.

Arriving Late

Appointments cannot run late due to a busy schedule. Arriving late will shorten your treatment time, however the full booking charge will apply.

Gift Vouchers

Gift Vouchers are available. They are only valid for 6 months from the date of purchase. Gift vouchers cannot be redeemed for cash. A gift voucher worth $100 or less must be used in a single session and cannot be split over several visits (even if the treatment booked is lower than $100).

Payment

We accept Visa, Mastercard, EFTPOS and Cash.